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Kayako - Free AI Tool

Kayako

Kayako es una herramienta de inteligencia artificial de primer nivel diseñada para optimizar tareas de customersupport.

4.5(106 reseñas)
Paid
¿Qué es Kayako?
Kayako es una solución avanzada de IA especializada en customersupport. Ayuda a profesionales y creativos a automatizar procesos, mejorar la productividad y lograr resultados de alta calidad de manera eficiente. Explora sus funciones, precios y opiniones.

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Beneficios y Características Clave
✓
Gestión de correo electrónico impulsada por IA
✓
Asistencia de chat automatizada 24/7
✓
Agente de soporte de IA que toma acción (por ejemplo, reembolsos, creación de cuentas, etiquetas de devolución)
✓
Sistema de tickets
✓
Base de conocimientos
✓
Bandeja de entrada compartida
✓
Integraciones con Slack, Stripe, Shopify, Zendesk, Salesforce, Twilio, HubSpot y APIs personalizadas
✓
Reglas de automatización
✓
Informes y análisis
✓
Incorporación y configuración con guante blanco
Precios de Kayako
Modelo de preciosPaid
Precio inicial$1 / Per Resolved Ticket
Plan gratuitoNo
Prueba gratuitaNo
Facturación—

Información detallada de precios

Kayako ofrece un modelo de precios: $1 por ticket resuelto. Sin tarifas por asiento, sin tarifas de configuración. Solo pagas cuando Kay realmente resuelve el problema. Para la plataforma completa, Kayako One incluye todo lo necesario para ejecutar un soporte al cliente moderno, con la IA de Kay de $1/resolución siempre incluida.
Pros y Contras de Kayako
Pros
  • Consolidates customer conversations from email, chat, and social media into one omnichannel view.
  • AI Ticket Assistant lets agents “chat with a ticket” to quickly surface key details.
  • SingleView technology visualizes the entire customer journey and activity in a unified interface.
Contras
  • Users report steep, unexpected price increases and an opaque pricing structure with conflicting published rates.
  • Long-time users cite a significant decline in the quality of Kayako's own customer support.
Preguntas Frecuentes

¿Qué cuenta como una resolución?

Una resolución es cuando Kay resuelve el problema del cliente sin la intervención de un agente humano, ya sea tomando acción o proporcionando una respuesta que el cliente confirma que resuelve su problema. Las escalaciones a humanos y las desviaciones simples no cuentan.

¿Puede Kay integrarse con nuestros sistemas existentes?

Sí, Kay se conecta a tus sistemas y toma acción real. Se integra con Slack, Stripe, Shopify, Zendesk, Salesforce, Twilio, HubSpot y cualquier sistema con API.
Clasificación

Categorías Principales

customersupport
Reseñas y valoraciones de usuarios
4.5(106 reseñas)

Escribir una reseña

Comentarios de la comunidad (0)

¿Listo para probar Kayako?

Categoríacustomersupport
Modelo de PreciosPaid
Calificación Global4.5 / 5.0
Plan Gratuito DisponibleNo
Última Actualización8/26/2026
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Kayako Review & Alternatives (2026) - Best Free customersupport AI Tool | Best AI Tools Free