Salesforce Service Cloud
Salesforce Service Cloud é uma ferramenta de inteligência artificial de ponta projetada para otimizar tarefas de Customer Support.
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Informações Detalhadas de Preços
- Unifies customer data by integrating deeply with the broader Salesforce ecosystem for a 360-degree view.
- Provides extensive customization and automation capabilities through Flows and Apex for scalable processes.
- Manages omnichannel support, including voice, email, chat, and social messaging, within a single agent console.
- Essential features like AI-powered bots, live chat, and API access often require expensive higher-tier plans or add-ons.
- The platform has a steep learning curve and a complex setup process requiring significant training or technical support.
Salesforce Service Cloud é gratuito para usar?
Salesforce Service Cloud é oferecido com uma estrutura de preços Paid. Você pode visitar o site oficial para verificar os níveis gratuitos ou opções de teste disponíveis.
Quais recursos principais Salesforce Service Cloud oferece?
Salesforce Service Cloud é especializada em Customer Support, ajudando usuários a otimizar fluxos de trabalho e gerar saídas de IA automatizadas com eficiência.
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Five9 is an intelligent CX platform that uses AI to deliver hyper-personalized customer experiences across the entire journey, automating routine interactions and empowering agents with real-time assistance.
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Cisco Webex Contact Center creates intelligent, digital-to-human interactions for personalized customer experiences, part of the Webex Customer Experience platform.
Freshworks
Freshworks provides AI-first service software for customer and employee experiences, trusted by 74,000+ businesses. It simplifies workflows with easy-to-use, enterprise-grade solutions for fast, impactful service.
Tymely
Tymely is an AI support agent that learns from your top agents' reasoning to resolve 80%+ of tickets end-to-end, handling complex actions and improving CSAT.
Freshdesk
Freshdesk is an AI-powered customer support solution that combines ready-to-use AI agents, workflows, and analytics to help teams resolve tickets faster and improve service from day one.
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