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Soul Machines - Free AI Tool

Soul Machines

Soul Machines empowers businesses to deploy human-like AI Agents for customer service, HR, healthcare, and sales, using patented Experiential AI technology.

4.7(87 reviews)
Paid
What is Soul Machines?
Soul Machines is a platform for creating and deploying AI-powered "Digital People" to automate customer interactions. Using the Soul Machines Studio, users build conversational agents by integrating custom LLMs or other conversational AI frameworks. These agents infer user intent to handle front-line inquiries, leveraging pre-built dialogue templates for appointment scheduling, troubleshooting, and FAQs. Configuration includes voice, language, and gesture, with deployment available as a full-screen experience or a custom embedded element within an application via the Workforce Connect feature. The platform is built for customer support and marketing teams tasked with designing automated user engagement. Workflows involve using the avatar design tool and configuring conversational flows, which requires careful planning for multi-branch dialogues to prevent dead ends. For technical teams, integration with legacy enterprise ticketing software is accomplished through initial webhook mapping. Support managers can use the reporting dashboard, which provides conversation analytics and sentiment tracking, to monitor performance and download video recordings of interactions for review.

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Key Benefits & Features
✓
Experiential AI technology
✓
Digital Workforce platform
✓
Soul Machines Studio for building AI assistants
✓
Workforce Connect for deploying in workflow products
✓
AI Assistant templates
✓
Gesture and behavior configuration
✓
Voice and language configuration
✓
Avatar design tool
✓
Conversational AI integration
✓
Custom LLM integration
✓
Reporting dashboard
✓
Video downloads
✓
Full screen or custom embedded deployment
Soul Machines Pricing
Pricing modelFreemium
Starting price$12.99 / Monthly
Free planYes
Free trialAvailable
BillingMonthly / Annual

Detailed Pricing Info

Soul Machines offers a free plan for exploration, a Basic plan at $140 per year (or $12.99 per month) for experimentation, a Plus plan at $1,069 per year for validation, and a Pro plan at $29,160 per year (or $34,160 per year with premium integrations) for scaling. All paid plans include a 7-day free trial.
Pros & Cons of Soul Machines
Pros
  • Creates autonomously animated digital avatars that can react to human facial expressions.
  • Patented Experiential AI simulates neurological systems for more authentic emotional responses.
  • The platform is LLM-agnostic, integrating with models like GPT and custom language models.
Cons
  • Full workflow and CRM integrations are gated behind the most expensive Pro and Enterprise plans.
  • The free plan is for exploration only and does not include any interactive minutes for live deployment.
Frequently Asked Questions

How do I get started quickly and easily?

Learn the basics, from customizing project templates, how the interface works, how to configure the core settings to create something unique, to fine-tuning the AI or integrating your own conversation platform.

How do I connect my NLP platform using an Orchestration Server?

This guide provides information on how to connect to a Natural Language Processing (NLP) platform via an Orchestration Server.

How do I connect my Assistant to my custom UI using API Keys?

The easiest and most secure way to connect your Digital Assistant to your custom UI is using the web API keys method.

What is the Generative Conversation Skill and how does it work?

With the Generative Conversation Skill, you can use ChatGPT to easily create a persona for your Digital Assistant by providing custom prompting, knowledge snippets, and more, which are then used to create engaging generative conversations.

Can I use gesture markup to customize my Assistant's behaviour?

Your Digital Person’s behavior can be adjusted using hashtag gesture markup inserted directly into a corpus. This is a fantastic way to add further fine-tuning to your Digital Person should you require it at some points in your conversation.

How do I embed my Assistant in my website?

You can host a Digital Person as a widget on your website by embedding a code snippet into your website’s HTML code. This does not require custom development and is the fastest way to integrate a Digital Person into your company’s existing online assets.

Can I display content cards in my conversation?

The default user interface through Studio provides the opportunity to make conversations multi-modal through supplemental content and displays known as ‘Content Blocks’.

How do I connect my own content?

Soul Machines Digital People can be connected to various conversational content providers, including GPT from OpenAI or your own fine-tuned LLM using our Skills API.

How do I customize the look of my Avatar?

You can customize the look of your Avatar using Digital DNA Blender. Digital DNA Blender allows you to design your own Digital Person that best represents your brand, client, or organization.

Where do I find more information about building and deploying an AI Assistant?

You can learn how to get started building an AI Assistant and connecting them to your own conversational content in our article Getting Started With Soul Machines Studio. Additionally, our Knowledge Base and Developer Documentation are great resources for you to begin with!

How do integrate with my own content source?

You can integrate services through a conversation platform with an existing out-of-the-box Integration (e.g. Google DialogFlow, OpenAI ChatGPT, Microsoft Co-Pilot etc). Alternatively, you can integrate custom conversation systems and functionality by building a Custom Skill.

I need help getting my AI Assistant to talk about what I want it to.

If you’re using the Generative Conversation Skill then you’ll need to instruct GPT using the Additional Prompting field. Information about your company / product can be added as Knowledge Snippets. Refer to the Generative Conversation Skill documentation for more guidance.

I need help with displaying images / videos on screen?

The easiest way to show images / YouTube videos / external links is to use the Content Card Skill and include the url to the content directly in your response.
Classification

Main Categories

customersupport
User Reviews & Ratings
4.7(87 reviews)

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Categorycustomersupport
Pricing ModelPaid
Global Rating4.7 / 5.0
Free Plan AvailableNo
Last Updated8/26/2026
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Soul Machines Review & Alternatives (2026) - Best Free customersupport AI Tool | Best AI Tools Free