Olark
Olark es una herramienta de inteligencia artificial de primer nivel diseñada para optimizar tareas de Customer Support.
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Información detallada de precios
- Integrates with popular CRM and help desk systems like Salesforce, HubSpot, and Zendesk.
- The AI chatbot trains on your website content in minutes to answer questions and qualify leads.
- Offers detailed chat transcripts and reporting on agent activity and customer satisfaction.
- AI chatbot features are only available on the more expensive, custom-priced 'Pro' plan.
- Does not offer a native mobile app, limiting agent accessibility when away from a computer.
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Cisco Webex Contact Center
Cisco Webex Contact Center creates intelligent, digital-to-human interactions for personalized customer experiences, part of the Webex Customer Experience platform.
Five9
Five9 is an intelligent CX platform that uses AI to deliver hyper-personalized customer experiences across the entire journey, automating routine interactions and empowering agents with real-time assistance.
Freshworks
Freshworks provides AI-first service software for customer and employee experiences, trusted by 74,000+ businesses. It simplifies workflows with easy-to-use, enterprise-grade solutions for fast, impactful service.
Tymely
Tymely is an AI support agent that learns from your top agents' reasoning to resolve 80%+ of tickets end-to-end, handling complex actions and improving CSAT.
HubSpot Service Hub
HubSpot Service Hub streamlines and scales customer support with an AI-powered help desk, actionable insights, and customer health scores to drive retention.
Freshdesk
Freshdesk is an AI-powered customer support solution that combines ready-to-use AI agents, workflows, and analytics to help teams resolve tickets faster and improve service from day one.
Cognigy
Cognigy is a conversational AI platform for customer service, enabling enterprises to deploy AI agents across voice, chat, and messaging channels, and to automate contact center inquiries.
RingCentral
RingCentral's Agentic Voice AI platform helps businesses automate, assist, and analyze customer interactions across voice, chat, and SMS, with AI agents for calls, meetings, and contact centers.