Diaform

Diaform uses AI agents to conduct dynamic conversations, asking intelligent follow-up questions based on respondent answers to uncover root causes and deeper insights, mimicking human interaction.

Respondents can provide their feedback using either voice or text, offering flexibility and accessibility, with state-of-the-art voices for natural conversation flow.

The platform automatically delivers summaries, sentiment analysis, and analytics for every conversation, transforming raw responses into clear, actionable insights.

Respondents can start conversations instantly in their browser on any device without needing to log in, sign up, or schedule, leading to higher completion rates.

Diaform supports running conversations in over 32 languages, mirroring tone, following up naturally, and summarizing conversations in the target language without manual translation.

Users can set the goal, initial questions, and customize the AI agent's name and avatar, allowing for tailored feedback collection that matches brand tone.

All conversations and respondent data are stored securely within the user's Diaform workspace, encrypted at rest and in transit, and never used for model training.

Diaform offers integrations with tools like Slack, webhooks for custom connections, and CSV export for data analysis, allowing seamless workflow integration.