Freshdesk
Freshdesk est un outil d'intelligence artificielle de premier ordre conçu pour optimiser les tâches de Customer Support.
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Informations détaillées sur la tarification
- Freddy AI Copilot assists agents by summarizing ticket threads and drafting replies in real-time.
- Automatically classifies incoming tickets by topic, urgency, and sentiment to route them appropriately.
- The AI can be trained on a knowledge base, public URLs, and custom Q&A pairs.
- Key AI features like Freddy Copilot are paid add-ons not included in base plan pricing.
- AI Agent usage is priced per session, which can lead to unpredictable and high costs at volume.
Freshdesk est-il gratuit ?
Freshdesk est proposé avec une structure tarifaire Freemium. Vous pouvez visiter leur site officiel pour vérifier les offres gratuites ou les options d'essai disponibles.
Quelles sont les principales fonctionnalités offertes par Freshdesk ?
Freshdesk est spécialisé dans Customer Support, aidant les utilisateurs à optimiser leurs flux de travail et à générer efficacement des sorties d'IA automatisées.
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Helpshift is an AI-native player engagement platform for games, combining technology, AI, and human services to drive in-game support, VIP engagement, and safer communities.
Chatbase
Chatbase is an AI agent platform for customer experience that resolves issues across chat, email, and voice, and boosts revenue.
Tymely
Tymely is an AI support agent that learns from your top agents' reasoning to resolve 80%+ of tickets end-to-end, handling complex actions and improving CSAT.
Observe.ai
Observe.AI's Agentic CX Platform uses AI agents to resolve customer inquiries across voice and chat, guide frontline teams in real-time, and surface operational insights for continuous improvement.
Haptik
Haptik provides conversational AI agents that deliver human-like customer experiences across channels, with multilingual support and voice capabilities, trusted by over 500 enterprises.
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Yellow.ai is an enterprise-grade Agentic AI platform that automates customer and employee experiences across voice, chat, and email, using 15+ LLMs and 150+ integrations.
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