PolyAI
PolyAIは、Customer Support関連タスクを最適化するために設計された最先端のAIツールです。
関連AIツール
Cisco Webex Contact Center
Cisco Webex Contact Center creates intelligent, digital-to-human interactions for personalized customer experiences, part of the Webex Customer Experience platform.
Five9
Five9 is an intelligent CX platform that uses AI to deliver hyper-personalized customer experiences across the entire journey, automating routine interactions and empowering agents with real-time assistance.
Freshworks
Freshworks provides AI-first service software for customer and employee experiences, trusted by 74,000+ businesses. It simplifies workflows with easy-to-use, enterprise-grade solutions for fast, impactful service.
Tymely
Tymely is an AI support agent that learns from your top agents' reasoning to resolve 80%+ of tickets end-to-end, handling complex actions and improving CSAT.
HubSpot Service Hub
HubSpot Service Hub streamlines and scales customer support with an AI-powered help desk, actionable insights, and customer health scores to drive retention.
Freshdesk
Freshdesk is an AI-powered customer support solution that combines ready-to-use AI agents, workflows, and analytics to help teams resolve tickets faster and improve service from day one.
Cognigy
Cognigy is a conversational AI platform for customer service, enabling enterprises to deploy AI agents across voice, chat, and messaging channels, and to automate contact center inquiries.
RingCentral
RingCentral's Agentic Voice AI platform helps businesses automate, assist, and analyze customer interactions across voice, chat, and SMS, with AI agents for calls, meetings, and contact centers.
詳細な料金情報
- Delivers highly realistic, human-like voice agents capable of handling complex, multi-turn conversations and interruptions.
- Manages high volumes of inbound calls, with some deployments automating over 80% of routine inquiries.
- Integrates with enterprise CRM and telephony systems, including Salesforce, Genesys, and Five9.
- Pricing is not public, with enterprise contracts reportedly starting at over $150,000 per year.
- Lacks a self-serve option or free trial, requiring direct engagement with the sales team to start.
PolyAIは無料で利用できますか？
PolyAIはPaidの料金体系で提供されています。無料プランやトライアルオプションについては、公式サイトをご確認ください。
PolyAIの主な機能は何ですか？
PolyAIはCustomer Supportに特化しており、ユーザーのワークフローを効率化し、AIによる自動出力を効率的に生成するのに役立ちます。
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Cisco Webex Contact Center
Cisco Webex Contact Center creates intelligent, digital-to-human interactions for personalized customer experiences, part of the Webex Customer Experience platform.
Five9
Five9 is an intelligent CX platform that uses AI to deliver hyper-personalized customer experiences across the entire journey, automating routine interactions and empowering agents with real-time assistance.
Freshworks
Freshworks provides AI-first service software for customer and employee experiences, trusted by 74,000+ businesses. It simplifies workflows with easy-to-use, enterprise-grade solutions for fast, impactful service.
Tymely
Tymely is an AI support agent that learns from your top agents' reasoning to resolve 80%+ of tickets end-to-end, handling complex actions and improving CSAT.
HubSpot Service Hub
HubSpot Service Hub streamlines and scales customer support with an AI-powered help desk, actionable insights, and customer health scores to drive retention.
Freshdesk
Freshdesk is an AI-powered customer support solution that combines ready-to-use AI agents, workflows, and analytics to help teams resolve tickets faster and improve service from day one.
Cognigy
Cognigy is a conversational AI platform for customer service, enabling enterprises to deploy AI agents across voice, chat, and messaging channels, and to automate contact center inquiries.
RingCentral
RingCentral's Agentic Voice AI platform helps businesses automate, assist, and analyze customer interactions across voice, chat, and SMS, with AI agents for calls, meetings, and contact centers.