Fathom

Fathom is a meeting assistant that records, transcribes, and summarizes video calls from Zoom, Google Meet, and Microsoft Teams. It operates using either a bot that joins the meeting or a bot-free desktop application. The software provides automated call summaries, action items, and searchable transcripts immediately after a meeting concludes. Users can create playlists of call highlights and query meeting content using a conversational assistant. Fathom integrates with CRMs like Salesforce and HubSpot, collaboration tools including Slack and Asana, and large language models such as ChatGPT and Claude. A public API is also available for custom connections. The tool is utilized by individuals and teams, particularly in sales and customer success roles. A sales representative can automatically sync call summaries and action items to fields within a CRM to maintain deal records without manual data entry. Another use case involves customer success managers who can search across all call transcripts